Telehealth Visits in Orange City, FL
A telehealth visit is a medical appointment conducted remotely using telecommunication technology, such as video conferencing or phone calls. This allows patients to receive healthcare services from the comfort of their homes or other convenient locations. At Town Center Family Practice, Dr. Luis Morales-Torres, MD, and his professional team make healthcare accessible and convenient. Telehealth can be utilized for various acute and chronic conditions, including flu, asthma, high blood pressure, and many more. For more information, contact us or schedule an appointment online. We are located at 1642 N. Volusia Ave, Orange City, FL 32763.




Table of Contents:
What is a telehealth visit?
How do I schedule a telehealth visit with my healthcare provider?
What types of conditions can be treated during a telehealth visit?
Do I need any special equipment for a telehealth visit?
Telehealth, or virtual healthcare, allows you to consult with our experienced medical professionals from the comfort and safety of your own home, using digital communication technologies.
Our telehealth services are designed to make healthcare more accessible and convenient for our community. Whether you’re managing a chronic condition, need a follow-up consultation, or require mental health support, our telehealth visits provide a seamless way to connect with our healthcare providers without the need to travel to our office. This is particularly beneficial for patients dealing with distance, transportation challenges, or mobility issues.
With telehealth, you can schedule appointments that fit your busy lifestyle. Our secure video conferencing tools and messaging platforms ensure that your consultations are private and confidential, in compliance with healthcare regulations. During your telehealth visit, you can discuss your health concerns, receive medical advice, and obtain prescriptions as needed, all while enjoying the privacy and comfort of your own home.
Scheduling a telehealth visit with us is a simple process that allows you to receive the care you need without leaving the comfort of your home. Here’s how you can make the most of your telehealth experience with us:
1. Assess Eligibility and Availability:
Confirm that your condition is suitable for a telehealth appointment. Our team at Town Center Family Practice offers telehealth services for a variety of non-emergency medical concerns. Check with our office regarding any specific eligibility criteria and the availability of telehealth slots. We use a secure platform to ensure your privacy and convenience.
2. Contact Town Center Family Practice:
You can reach out to us by calling our office, sending an email, or using our online patient portal. Let us know your preferred date and time for the telehealth visit, and our staff will assist you in scheduling. Our patient portal also allows you to request appointments directly online.
3. Gather Necessary Information:
Before your telehealth visit, gather any relevant medical information, such as your medical history, allergies, current medications, and symptoms. This will help our healthcare providers offer you the best possible care.
4. Confirm Appointment Details:
Once your telehealth appointment is scheduled, you will receive a confirmation email or message from us. This will include the date, time, and instructions on how to access the virtual meeting. Ensure you have a stable internet connection and a device with a camera and microphone ready for the appointment.
5. Prepare for Your Telehealth Visit:
On the day of your appointment, test your equipment to confirm it is functioning properly. Check that your internet connection is strong. Find a quiet, well-lit area where you can communicate privately with our healthcare provider. Dress appropriately, as a visual assessment might be necessary. Have all relevant medical information handy and be ready to discuss your health concerns.
6. Join the Telehealth Visit:
At the scheduled time, use the link or instructions provided to access your telehealth visit. Be prepared to share any additional information and take notes to help you remember important details discussed during the appointment.
Telehealth has emerged as a versatile and convenient platform that allows us to manage a wide array of medical conditions, effectively bridging the gap between our patients and healthcare providers. By enabling you to receive medical attention from the comfort of your home, we offer a practical option for those seeking care without the need to travel.
Common Conditions Managed Through Telehealth:
• Minor Illnesses: Whether it’s a cold, flu, sore throat, or allergies, our healthcare providers can diagnose and treat these issues through telehealth. We can evaluate your symptoms, provide medical advice, and prescribe medications if necessary.
• Chronic Conditions: For patients managing diabetes, hypertension, asthma, and other long-term illnesses, regular telehealth consultations are invaluable. These virtual visits allow our providers to monitor your progress, adjust medications, and offer lifestyle advice for effective management.
• Skin Conditions: Issues like acne, eczema, and rashes can be assessed through virtual consultations. You can share images of your skin concerns, allowing our dermatology experts to evaluate and provide treatment plans.
• Medication Refills: Telehealth facilitates seamless follow-up appointments for stable medication management, ensuring you never miss a dose.
• Preventive Care: Access health screenings, vaccinations, and nutritional counseling through telehealth, supporting preventive healthcare and promoting a healthy lifestyle.
• Post-Operative Follow-Ups: Discuss your recovery progress, address concerns, and receive rehabilitation guidance without the need for an in-office visit.
• Wound Care: Manage superficial wounds and dressing changes virtually, with guidance from our expert team.
When preparing for a telehealth visit with Town Center Family Practice, you typically won’t need specialized equipment beyond what’s commonly found in most homes. A reliable internet connection is crucial to ensure that audio and video quality are sufficient for effective communication with our healthcare providers. You’ll need a device capable of video conferencing, such as a smartphone, tablet, laptop, or desktop computer with a camera and microphone. Most devices come with built-in cameras and microphones, but you can use external ones for enhanced quality if desired. Our telehealth platform is compatible with these devices and may only require a simple app download or web browser access. Ensure your web browser is updated to the latest version if you’re using a computer.
To enhance your telehealth experience with Town Center Family Practice, find a quiet, private space to minimize distractions and ensure confidentiality during your consultation. While not strictly necessary, using headphones or a headset can help reduce background noise and improve sound quality. Many patients find it helpful to have a notepad and pen ready to jot down any important information or instructions from our healthcare providers.
Depending on the nature of your visit, our providers might request specific readings or information, such as recent blood pressure or weight measurements. Therefore, having basic home medical equipment like a thermometer, blood pressure monitor, or scale could be beneficial. For ongoing or specialized care, we might recommend additional devices, such as a pulse oximeter or glucose monitor, to better assess your condition remotely. These recommendations will be communicated to you in advance of your appointment to ensure you’re adequately prepared. For more information, contact us or schedule an appointment online. We are located at 1642 N. Volusia Ave, Orange City, FL 32763. We serve patients from Orange City FL, DeLand FL, Deltona FL, DeBary FL, Lake Monroe FL, Sanford FL, and surrounding areas.

Additional Services You May Need
▸Primary Care
▸Pediatric Care
▸Wellness
▸Family Services
▸Asthma
▸Sports Physicals
▸Respiratory Illnesses
▸EKG’s
▸Chronic Care Management
▸Physical Examinations
▸Pregnancy Testing
▸Prostate Cancer Screening
▸Women’s Wellness Examinations
▸Geriatric Physicals
▸Cardiac Risk Assessment
▸School Physicals
▸Diabetic & Lipid Management
▸Immunizations
▸Pediatric Annual Physical Exam
▸Prenatal Care
▸Same Day Sick Visits
▸Telehealth

Additional Services You May Need
▸Primary Care
▸Pediatric Care
▸Wellness
▸Family Services
▸Asthma
▸Sports Physicals
▸Respiratory Illnesses
▸EKG’s
▸Chronic Care Management
▸Physical Examinations
▸Pregnancy Testing
▸Prostate Cancer Screening
▸Women’s Wellness Examinations
▸Geriatric Physicals
▸Cardiac Risk Assessment
▸School Physicals
▸Diabetic & Lipid Management
▸Immunizations
▸Pediatric Annual Physical Exam
▸Prenatal Care
▸Same Day Sick Visits
▸Telehealth